Shipping & Exchanges

SHIPPING POLICY

Timeline:

At CVRGE we strive to get your order out to you as quickly as possible!! All shipments get to you by USPS unless specified in your order.  Shipping and delivery may vary  depending on items ordered and your location. We offer shipping within the continental United States and Canada (excluding Alaska, Hawaii, Puerto Rico and other U.S. territories). 

PLEASE ALLOW 7-10 BUSINESS DAYS FOR YOUR ENTIRE ORDER TO SHIP OUT

RETURN POLICY

We understand that sometimes it’s just not a good fit.

We accept exchanges only. Customers may exchange products they wish to return as long as the item has no signs of wear, use or damage.  You may exchange for a different item, size, or for store credit. Items are eligible for normal exchange OR gift card credit as long as they meet the criteria below:

• Merchandise must not be worn, altered, stained, washed, or damaged
• Merchandise must accompany the original reusable bag with the tag attached
• Exchanged Merchandise must be received to the CVRGE boutique within 2 weeks of when you receive the order.
• You may place your exchange order or you can request a gift credit to be used within 4 months of exchange. 

*NOTE:

• Customer pays shipping charges for Exchange
• When an item is exchanged, we offer free shipping for orders of $150 or more.
• Shipping and handling charges are not refundable
• CVRGE, LLC. monitors account activity and reserves the right to refuse transactions, access fees, and/or close accounts based on order/return behavior.

You must send your exchange within 2 weeks of receiving the merchandise. If you meet the criteria for all the above there is no need to contact CVRGE. Just send merchandise to CVRGE with the packing slip- please note on the slip if it’s an exchange or if a gift card is needed:

5810 Stirling Rd, Hollywood, FL 33021 

All products must be received by our Returns Dept. within 2 weeks from the day your order was delivered.  NO EXCEPTIONS!

We do not provide a shipping return label. Processing may take up to 10 business days to be completed.

ALL EXCHANGES MUST ACCOMPANY THE ORIGINAL PACKING SLIP IN ORDER TO BE PROCESSED. If we do not see an exchange order placed we will automatically issue you a gift card via email to be used within 4 months of exchange. 

ALL SALE ITEMS ARE FINAL!